Project intelligenceTDLR TABS2026014980Renovation/Alteration
Funding type

This project is privately funded, on private land for private use.

Xcel Amarillo Call Center Renovation

4701 Parkside Drive, Amarillo, TX, 79109

Opening ~Jun 2027Review Complete

Xcel Amarillo Call Center Renovation is a renovation/alteration project at 4701 Parkside Drive, Amarillo, in Randall County, TX, tracked from its Texas Department of Licensing and Regulation (TDLR) registration. Under construction, estimated completion Jun 2027. The project has an estimated value of $12.0M across about 37,400 sq ft.

Estimated project value
$12.0M
About this figure

Estimated construction cost supplied in the TDLR filing. This is not a current property appraisal or a final construction invoice.

Reported floor area
37,400 ft²
About this figure

Square footage reported for this scope of work. It may cover only part of a larger property.

Estimated cost / ft²
$321/sqft
About this figure

Calculated from this filing’s estimated cost divided by its reported square footage. Available only when both figures are supplied; it is not a market benchmark.

Scheduled duration
1y 2mo
About this figure

The interval between the filed start and completion dates. These dates describe the proposed schedule and do not measure actual construction progress.

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The project record

Project timeline

Explore filed milestones and scheduled dates. Open a milestone for its source.

Mar 14, 2026473 days across supplied datesJun 30, 2027

4 timeline dates shown.

  1. Project registered · TDLR filing

    Registration of the project with the Texas Department of Licensing and Regulation.

    Source: TDLR filing

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  2. Review complete · TDLR filing

    The filing records completion of the accessibility review.

    35 days after the preceding date shown.

    Source: TDLR filing

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  3. Scheduled construction start · Scheduled date

    A date supplied in the filing; this does not confirm that work started or finished.

    16 days after the preceding date shown.

    Source: TDLR filing

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  4. Scheduled completion · Scheduled date

    A date supplied in the filing; this does not confirm that work started or finished.

    422 days after the preceding date shown.

    Source: TDLR filing

    View source record

📰About Xcel Amarillo Call Center Renovation

The Xcel Amarillo Call Center Renovation is a $12,000,000 interior overhaul of a 37,400 sq ft building at 4701 Parkside Drive in Amarillo. This project transforms the existing structure into a new call center for Xcel Energy and includes the construction of a new 4,800 sq ft storage building on the site.

Southwestern Public Service is the owner of record for this privately funded project. Sims Architects serves as the design firm, while Eddie Hare is the registered accessibility specialist. The work is classified as a renovation and alteration in Randall County, with a computed cost of $321 per square foot.

Construction Timeline and Status

The project was registered with TDLR in March 2026, and plan review was completed in April 2026. Construction started in May 2026 and is scheduled to finish in June 2027. This build window of 422 days is longer than the 122-day median for similar renovation projects in the county. The TDLR status is Review Complete.

Compared to other renovation filings in Randall County, this project’s estimated cost is above the county median. The median estimated cost for this type of work is $282,500, with a median size of 3,820 sq ft. This project’s $321 per sq ft is also above the county median of $86 per sq ft.

Local Context

The site is located in ZIP code 79109, which has a population of about 42,410 people. The median household income in this area is $68,579, and the median owner-occupied home value is $217,600. Nearby businesses include United Supermarkets, Town Club, H&R Block, Subway, U.S. Cleaners, and Amarillo National Bank. Randall County’s unemployment rate was 3.5 percent in July 2026, higher than a year earlier.

Review Complete

Design review complete, construction may proceed

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Xcel Amarillo Call Center Renovation is a Renovation/Alteration project located at 4701 Parkside Drive, Amarillo, TX 79109 in Amarillo, Texas. The project has an estimated value of $12.0M covering 37,400 sq ft. Southwestern Public Service is the property owner and Sims Architects is the design firm of record. The project was registered with TDLR on March 14, 2026.

Frequently Asked Questions

Is the Xcel Amarillo Call Center open?

No, the project is under construction. The TDLR record shows construction started in May 2026 and is scheduled to finish in June 2027. Business opening status is not specified in the filing.

Who is the owner and design firm?

Southwestern Public Service is the owner of record. Sims Architects is the design firm, and Eddie Hare is the registered accessibility specialist for the project.

What is the estimated cost per square foot?

The estimated cost is $321 per square foot. This is above the county median of $86 per square foot for similar renovation and alteration projects in Randall County.

What is Xcel Amarillo Call Center Renovation?

Xcel Amarillo Call Center Renovation is a renovation/alteration project at 4701 Parkside Drive in Amarillo, Texas, registered with the Texas Department of Licensing and Regulation (TDLR). Scope of work: The complete interior renovation of an existing building for a new call center for Xcel Energy. The project also includes the construction of a new 4,800 square foot storage building

Is Xcel Amarillo Call Center Renovation open in Amarillo?

Xcel Amarillo Call Center Renovation is still under construction in Amarillo, TX, with an estimated completion of Jun 2027 according to its TDLR registration.

Where is Xcel Amarillo Call Center Renovation located?

Xcel Amarillo Call Center Renovation is located at 4701 Parkside Drive, Amarillo, TX, 79109, in Randall County.

Who is the owner or developer of Xcel Amarillo Call Center Renovation?

Southwestern Public Service is the property owner/developer of record for Xcel Amarillo Call Center Renovation, per its TDLR project registration.

Who is the architect or design firm for Xcel Amarillo Call Center Renovation?

Sims Architects is the design firm of record for Xcel Amarillo Call Center Renovation, according to its TDLR filing.

How much does Xcel Amarillo Call Center Renovation cost and how big is it?

Xcel Amarillo Call Center Renovation has an estimated construction value of $12.0M and approximately 37,400 square feet (about $321/sqft), based on its TDLR filing.

Scope of Work

The complete interior renovation of an existing building for a new call center for Xcel Energy. The project also includes the construction of a new 4,800 square foot storage building

Note: This project is registered under the Texas Accessibility Standards (TAS) program. TDLR registration is required for commercial and public facility construction to ensure compliance with accessibility requirements under Texas Government Code Chapter 469.

Location & views

4701 Parkside Drive, Amarillo, TX, 79109

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